Information Technology Department (ITD)

Welcome to the Information Technology Department (ITD) at the American University in the Emirates, a service oriented department, dedicated to support the AUE Stakeholders in achieving its vision.

The main responsibilities of ITD includes managing the Administrative and Academic Information Technology Resources and Systems, College Network, Telecommunication Infrastructure, Information Technology Resources and Systems laboratories, Website development, online course development and software support services.

Mission Statement 

The mission of the Information Technology Department is to support AUE in the appropriate application of existing and emerging information technologies required to develop a quality information structure and other required IT services that will facilitate the ability of its students, faculty, and staff in achieving their missions, goals, and objectives.

IT Department Responsibilities 

The IT Department is responsible for:

· Providing IT supports, develop and maintain computers, networks, and telecommunications services to management, faculty, staff and students.

· Ensuring efficient and effective IT resources and systems facilities in labs and offices.

· Assisting all the college sections in the support and the installation of software requirements, online courses and informational databases for continuous learning.

· Providing ongoing training and support programs to all AUE staff to meet identified needs in order to assure competent use of technology.

The AUE IT Services are provided by professional and efficient information technology personnel who are determined to assist all AUE stakeholders and students in particular to facilitate their information technology needs.

Contact IT Department 

The AUE Information Technology Department can be contacted over:

Telephone: +971 4 429 1200

Fax: +971 4 429 1205

Email: it@aue.ae